Frequently Asked Questions
At Tema De Amor, the complete satisfaction of our customers is our top priority. Below are some frequently asked questions to provide the information you are looking for. Please feel free to contact us with any other thoughts or questions.
The Hair Growth T-Shirt has been designed to support your journey of growth, as it goes from strength to strength. As often as you wish, put the Hair Growth T-shirt on, allowing it to fall naturally on your shoulders. Try to avoid pulling the Hair Growth T-shirt downwards, as it may make it difficult to accurately monitor your results.
Once wearing the Hair Growth T-shirt you are able to see the current measurement. We recommend repeating this as regularly as you can or we recommend every 8 weeks. However, it is important to note that the Growth T-Shirt, has been designed to track growth and progress, rather than measure length. As our gift to you, we have provided a record card, to enable you to documents your measurements and easily track your progress.
We currently offer small, medium and large in the Hair Growth T-Shirts. If you require an alternative size, please contact us.
Below are the measurements for all available sizes. Please note, all measurements are approximate.
Approximate Chest Measurement (including bust):
- Small – 34/36 inches
- Medium – 38/40 inches
- Large – 42/44 inches
To ensure the longevity of your Hair Growth T-Shirt, it is important that it is washed inside out on a maximum 30°C gentle cycle.
The T-shirt must not be bleached or tumble dried. Iron on reverse, on a low heat.
The oil can be applied to wet or dry hair. Apply once daily (depending on hair
Part hair and using the dropper, apply a few drops of oil directly to the scalp.
Repeat step 1, until all of the scalp is complete (may add a small amount
of oil to the ends of the hair, as required).
Gently massage the oil into the scalp for approximately 60 seconds and continue
to style as normal.
DO NOT WASH OUT.
*Depending on frequency of use, it is expected that a 50ml bottle will last approximately 4 weeks.
At this time we are only offering the Tema De Amor Hair Growth T-shirt, Hair Growth
Oil & Children's Nurture Hair Oil. However, we are working on producing additional products to support your growth journey, which we hope to launch very soon. Please keep an eye out for these!
We currently accept payments by debit card, credit card and GooglePay.
Coronavirus Update: There may be a delay in receiving your order due to restrictions and delays within the postal service worldwide. Prior to placing your order, please check if there are any restrictions to your local postal service here.
All orders are posted using either Royal Mail Signed For® 1st Class (delivery within 1-2 working days) or Royal Mail Signed For® 2nd Class (delivery within 3-4 working
Please note this method of postage requires a signature upon delivery. If no-one is available to sign for the item, it will be help at your local, Royal Mail Collection Office, to collect at your convenience.
We are currently based in the United Kingdom, however we are happy to ship internationally. All international orders will be posted using the Royal Mail International Tracked Service. This service aims to deliver to Europe, within 6-8 working days and 7-10 working days for the rest of the world.
Please note any additional taxes or custom charges that may apply to your order, will not be covered by Tema De Amor.
Despite Covid-19, we are still working to our deadlines. All orders will be processed
within 3 working days of being placed (excluding all UK Bank Holidays)*. Once your order has been processed you will receive a confirmation email advising you that your order is on its way.
*Any orders placed after 4pm GMT, will be processed as the next working day.
Due to the volume of orders, we are currently unable to cancel an order once this has been placed. However, we understand that you may need to make changes to your order. We allow any amendments to the size of an item or quantity, up to 1 hour after you have placed your order. Please click here to notify us of any changes.
Due to the nature of the product, we are unable to offer a refund on the items once the order has been placed. We strongly recommend viewing our size chart prior to placing your order, to ensure you select the correct size. However, in the unlikely event that you have selected the incorrect size, we will be happy to offer an exchange for an alternative
All exchanges must adhere to the following criteria:
· The item must be returned in it’s original packaging.
· It must be in its original condition, with tags intact.
· The item must be clean, unworn and in resaleable condition.
If the item returned, fails to meet any of these 3 requirements, unfortunately we will be unable to complete your exchange request and the original item will be returned to you.
All exchange requests must be made via our contact us page, wit hin 3 days of receiving the item. Upon receipt and approval of your request, you will be provided with the returns address. It is the buyers responsibility to cover the cost of the return postage.
Please retain your proof of postage. Upon receipt of the returned item, this will be inspected and if accepted, processed within normal processing times (as above).
Due to the nature of the Hair Oil, we are unable to cancel or refund an order once this has been placed.